iTunes Purchases

How do I check my iTunes purchases?

You can see your purchase history in the iTunes Store.

For detailed steps how to view your purchase history please review the following article from Apple Support: http://support.apple.com/kb/ht2727

Need more assistance?  Contact Apple Support.

 

I didn’t receive the items I purchased

We recommend refreshing your game.

1. Press your Home button twice.
2. All your open apps will be displayed. You can swipe left or right to see each of them.
3. Swipe the app you wish to close upward off the screen.
4. Reopen the application and check if you received your items.

If you continue to have a billing related issue, please contact iTunes support for further assistance: https://getsupport.apple.com/

 

How do I request a refund?

Need to request a charge reversal for a purchase made on Apple’s Appstore? Since your purchase was made through the iOS payment platform you will need to contact iTunes Support for further assistance: https://getsupport.apple.com/

You can also click the “report a problem” link on the receipt iTunes sent in your email for the purchase made.

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